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Aria has integrated a call recording application into its Advance contact center platform for compliance needs. Aria is able to record 100% recording of all inbound & outbound calls without purchase any third party recording application..

Aria Delivers secure storage & flexible retrieval options allowing contact centers to have a quick & precise access of each recording.

Aria Delivers secure storage & flexible retrieval options allowing contact centers to have a quick & precise access of each recording.

Benefits:

  • Record all calls without buying a third-party system.
  • Dynamic search and retrieval.
  • listen to calls on any media player.
  • Understand how agent handles calls.
  • Compare the progress of team/Department.
  • Evaluating quality assurance practices with ease.
  • Access call recording in real time from anywhere.
  • Better understand the customer needs.
  • Effectively gather business insights.
  • Customize call recordings.

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  • Corporate Office:
  • CS 40, 3rd Floor, Ansal Plaza, Sec - 1, Vaishali, Ghaziabad, UP - 201010