Network Diagram Domestic Call Center Solution

Each system is connected with LAN and using softphone with headsets as call will be come,popups comes on screen with customer details and call will be connected to agents.

Each agent PC with headset is connected with analog phone connceted a either PBX or FXO getway. We have given a Aria web interface where he can check particulars of customers according to call.

Here analog phone is connected with either PBX or FXO gateway. agent can login or logout via Analog phone and as he login,he will be ready to take calls.

Network Diagram International Call Center Solution

Each system is connected with LAN and using softphone with headsets as call will be come,popups comes on screen with customer details and call will be connected to agents.

Each agent PC with headset is connected with analog phone connceted a either PBX or FXO getway. We have given a Aria web interface where he can check particulars of customers according to call.

Here analog phone is connected with either PBX or FXO gateway. agent can login or logout via Analog phone and as he login,he will be ready to take calls.

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